Refund policy

RETURN, EXCHANGE, AND REFUND POLICY

This Return, Exchange, and Refund Policy (“Policy”) governs all purchases made through Kaalik.co (“Company,” “we,” “us,” or “our”). By placing an order with Kaalik.co, the customer (“you,” “your”) agrees to be bound by the terms set forth herein.

1. FINAL SALE
All products sold by Kaalik.co are deemed final sale. We do not accept any returns, exchanges, or cancellations once an order has been placed, processed, or delivered, except as expressly provided under this Policy.

2. EXCEPTIONS FOR DAMAGED OR DEFECTIVE PRODUCTS
Notwithstanding the above, Kaalik.co may, at its sole discretion, review requests for replacement solely in cases where the product received is damaged or defective at the time of delivery.

To be eligible for such consideration:

  • The customer must notify Kaalik.co within forty-eight (48) hours of delivery.

  • Notification must be made via email to support@kaalik.co.in

  • The email must include the order number, a detailed description of the issue, and clear photographic and/or video evidence of the damage or defect.

Failure to comply with the above requirements will result in automatic rejection of the claim.

3. REVIEW AND APPROVAL
All claims are subject to verification and approval by Kaalik.co. We reserve the absolute right to determine, at our sole discretion, whether a product is damaged or defective and whether the claim is valid.

4. REMEDY
In the event that a claim is approved, Kaalik.co may, at its sole discretion, provide a replacement of the same product, subject to availability. No refunds, reimbursements, or exchanges for alternate products will be provided under any circumstances.

5. LIMITATION OF LIABILITY
Kaalik.co shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or inability to claim a return or exchange under this Policy.

6. POLICY ACCEPTANCE
By purchasing from Kaalik.co, you acknowledge that you have read, understood, and agreed to this Policy in its entirety.

Kaalik.co reserves the right to amend, modify, or update this Policy at any time without prior notice.